1. Information We Collect

We collect information from you in several ways to provide and improve our services:

1.1 Personal Information

When you contact us, request a quote, make a purchase, or book an installation, we may collect:

• Full name

• Email address

• Phone number (including WhatsApp)

• Billing and installation address

• Payment information (processed securely through our payment partners)

• Any messages, feedback, or inquiries you send to us

1.2 Non-Personal Information

When you visit our website, we may automatically collect:

• IP address and browser type

• Device information (desktop, tablet, mobile)

• Website activity (pages visited, time on page, clicks, etc.)

• Cookies and tracking data

This helps us understand website performance and improve your experience.

2. How We Use Your Information

We use the information collected to:

• Process orders and provide installation or maintenance services

• Communicate with you about bookings, updates, or inquiries

• Improve our website, services, and product offerings

• Send promotional emails or offers (only if you opt-in)

• Ensure compliance with legal and regulatory requirements

We do not sell, rent, or trade your personal data to any third party.

3. How We Protect Your Information

Your privacy and security are our priority.
We use industry-standard security measures such as:

• SSL (Secure Socket Layer) encryption on our website

• Restricted internal access to personal information

• Secure data storage and regular software updates

Despite our efforts, no online transmission or storage system is 100% secure. However, we take all reasonable steps to minimize risk.

4. Sharing of Information

We may share your information only in the following cases:

• Service Providers: Trusted partners like delivery, installation, or payment processing providers who help fulfill your order.

• Legal Requirements: When required by law or court order.

• Business Transfers: In the event of a company merger, sale, or reorganization, your data may be part of the transferred assets.

All third parties are obligated to handle your data securely and lawfully.

5. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve functionality and load speed

• Remember your preferences

• Analyze website traffic and performance

You can manage or disable cookies through your browser settings, but some site features may not function properly without them.

7. Data Retention

We retain personal data only for as long as necessary to fulfill service obligations, legal requirements, and accounting purposes.
Once data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external websites (such as payment gateways or social media).
We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before interacting with them.

9. Changes to This Policy

We may update this Privacy Policy periodically.
All updates will be posted on this page with a revised “Effective Date.”
We encourage you to review it regularly to stay informed.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to access or correct your data, please contact us:

TwentyOne Degrees Inc
Dayrells Rd, Christ Church, Barbados
(246) 629-2121
+1 (246) 234-2769 (WhatsApp)
admin@twentyonedegrees.com